RETURN AND EXCHANGE POLICY

Style, Size, and Photo Changes

If you want to return and exchange the item, please contact us, we need to verify it is in production or not. Send us an email here with your order number in the subject line and any changes in the body. We’ll get back to you as quickly as possible and make it happen!

Address Changes

If you need to change the shipping address, please send us an email with your order number, the current shipping address, and the address that you would like to change it to. We can change the address up until your order leaves our facility!

Damaged/Misprinted Items

If the product arrives defective, we will reprint and resend it free of charge. Please contact us here with a picture of your item and order number. We will reprint your item and ship it to you within seven business days

If you are not satisfied with the outcome of your product, we offer reprints at no charge. Please fill out our contact form and include a picture of your item explaining the issue and your order number, and a member of our team will be able to assist you.

Return and exchange your items within fourteen days after receiving your order.

Please note that whatever size, color, and image you upload will be printed on your item. If the incorrect size, color, or image is selected and sent out to you, MyfacesocksUK is not responsible for replacing these items.

Product Image Disclaimer

Please note that although we make every effort to photograph our products accurately and describe them in detail, we cannot guarantee every photograph in production will accurately depict the actual color of the merchandise due to changes in screen resolution. Please contact us with any questions about the color, material, or size of any item before purchasing.

Cancellations/Returns

Most of our products can be cancelled up until they are shipped for a refund. To change or cancel your order, please send us an emailwith your order number and recipient’s name stated for ease of access, so that we can cancel or change your order as soon as you change your mind. Unfortunately, once an order has been shipped, it can no longer be cancelled or changed.

Please note that for Made-to-Order Personalized Products, we may not be able to cancel or change your products once it has been put into production. This would mean that the customization has started. To cancel or change it, It means to charge a custom fee based on 50% of the product's selling price, because the item is made to order and can no longer be sold as new. Customization fee often includes raw material used, human cost, and the handling fee.

All refunds will be credited for the original amount paid, less shipping fees, discounts on personalized items, except in the case of an incorrect shipment. Once your return has been processed, you will receive a confirmation email; please note that it may take an additional 7-10 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.

Exchange & Return
Our personalized item cannot be returned unless it is defective or damaged.

please refer to Return Policy or please contact our customer service for return.

 

Here Is Recognized Of Our 10000+ Customers

I can't imagine anything better than this boxer. The way they designed the boxer is so beautiful and just breathtaking. I have already received many compliments on it. Love you!

Becky / Facebook

I purchased these socks, and I absolutely LOVE them! Very beauty, and great quality. The packaging is adorable and arrived on time. All in all, a great product that I highly recommend.

Lillian / instagram

I could not be happier with my socks! They are so good. My order was delivered in advance of the estimated date, and in great condition. I am glad that I found your store, thank you !

Katie / instagram

Love, love, love my socks. It shipped super fast as well. It's pretty good, pretty good, and pretty good. Thanks MyFaceSocksUK!Excellent!

Nicole / Facebook

These socks are nice. They arrived much quicker than I expected. The ordering procedure is smooth and the customer service is very kind. I’d recommend everyone!

Ryan / Facebook

I couldn’t be happier with these socks. Looks even better than I thought it would. Great quality and well crafted. Very good. Excellent job! They arrived in perfect condition and very well packaged.

Richie / Facebook

Very impressed with the quality, cute customer service. Highly recommend these socks. Nicer than others I have seen in other stores.

Julie / instagram

The design is pleasing, absolutely love my boxer. The delivery is fast as well, I was thrilled with my purchase. The boxer is much better than it appeared on the website. Highly recommend!

Lucine / Facebook

These socks are exactly what I wanted. It’s the second time that I ordered the socks from MyFaceSocksUK - great quality and price as usual. If you like originally-designed, this is your best choice. My socks are so cute. Delivery is fast, too. Thank you, guys!

Jessica / Facebook

Shipped quickly and was exactly as described. Made for a great gift!

Nicky / Facebook

I received my boxer within the time frame they told me to expect it. It arrived soon and is exactly what I expected. It’s very amazing. Neither too big nor too small, good quality, and customer service is friendly, too. I am very happy with this purchase.

Jarvie / instagram

Thank you for your great customer service. The socks we just received are pleasing and will be cherished. The quality is better than expected and delivery was fast. We are so happy!

Ella / Facebook

I love these socks.They are absolutely excellent. The size is perfect. I think anyone would be very satisfied with these socks.

Gillian / Facebook

The wonderful and high-quality socks. I bought it for my friend as a Christmas gift, and she loved them! The details are as delicate as shown in the picture! Very fantastic design. Thank you !

Julia / Facebook

Just got my socks and they are beauty! I'm so excited to wear them everyday! The writing is beautiful and they came way faster than expected. I might even order a few more for my family.

Nancy / instagram

I love my boxer so much! Extremely well made, I can feel that it’s made of great material. Couldn’t be happier! I will be a returning customer.

Sunrose / Facebook

I really wanted something unique and finally found these socks. When I received the order, I was surprised by how well the order was packaged. My socks are very pleasing, good quality, and shipped timely. Thank you guys for the good job! From a HAPPY CUSTOMER!

James / Facebook

I was truly surprised by how fabulous these socks are!!! They don't look cheap at all!! Awesome for the price!! it came so early!!!! I was impressed with everything. Plan on getting another one for my friend.

Norma / instagram

I wish I could give this more stars! I ordered this to send to my friend and I'm so happy with the results. Excellent quality and fast shipping. Thank you so much!

Alyssa / Facebook

I am so in love. Better than expected. Showed up faster than expected. Great packaging. I would definitely order from this company. I highly recommend it.

Charles / instagram