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Photo Questions

.What makes a good photo?
.How many faces can I print on a product?
.Can I upload something other than a person, dog, or cat?

Does it have a face? If so, we can print it! We love critters of all types. While some of our designs are specific to humans, dogs, and cats, we have tons of fun, printed designs for you to choose from and purchase.

.Can I see a proof of how my product will look?

Unfortunately, we can’t provide a proof before ordering because our designers have to personally set up your image and crop out your loved one’s face, but rest assured that if there are any issues, we’ll send you an email for a new image.

.Do you crop the photo for me?

We crop the photo for you! Just send us a high-quality, head-on photo of your loved one and we’ll crop out the background details so only the face is featured on your product!

.I have a different photo question

If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.

Ordering and Payment

.What is your change/cancellation policy?

We will be happy to help you change your color, size, picture, or cancel/refund the order - just fill in the Contact Form below as soon as possible with your order number, email address, and your desired changes. Changes/cancellations to orders will only be accepted before an order is put into production.

For Made-to-Order Personalized Products, we may not be able to cancel or change your order once your items have been put into production. This would mean that the designing and shaping has started. To cancel or change it, would mean a charge of $9 customization fee per item, because the item is made to order and can no longer be sold as new.

If you need to change your shipping address, we can help right up until the order is shipped. Please send us a message below with the current shipping address on file and the address that you would like to change it to.

Please review our Return Policy here if you have other questions regarding this subject.

.What payment options are available?

We accept all major credit cards as well as PayPal. Please note that all of our prices are listed in USD and your card will be charged in your respective currency.

.I have a different ordering/payment question

If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.

Product Questions

.Will the ink crack or fade over time?

We use a process called sublimation. Our apparel is defined as “no feel.” This means you cannot feel any ink or cracking on your custom products since the product itself is dyed.

.How does sizing work?

We provide three sizes. The man foot length of size is 7.87 in. The woman foot length of size is 7.08 in. The kid foot length of size is 5.51 in. They fit for 95% Polyester, 5% Lycra and it's very comfortable to wear.

.How do I wash your products?
  • For our socks, machine-wash them inside-out with cold water and tumble dry on low heat or line dry. Using a mild detergent and avoiding the use of fabric softener and dryer sheets will allow for long-lasting results. These instructions are for the best result possible. Washing our socks with like colors as you normally would your other clothing will not affect the quality of your socks in any way.
  • For our mugs, hand-wash them with a mild dish liquid. Our mugs are dishwasher safe, but we recommend hand-washing to ensure long-lasting use of your new custom mug.
.I have a different question about your products.

If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.

Shipping Questions

.How long does it take to receive my product?

Typically, it takes about 3-5 business days for our socks, boxers and blankets to be produced and sent out. Once shipped, USPS will deliver continental US orders in 3-5 business days. Shipping is currently available only to US, AU, UK, CA and other 35+ countries address as of the moment and delivery time is around 7-10 working days.

Please note that during the holidays our production time may vary.

.Can I change the destination country on my order?

After placing your order, you may not change your shipping from domestic to international and vice versa.

.How much is shipping?

Free shipping over $39.

.Do you ship internationally?

International shipping is our top priority and as of the moment we can ship orders to 30+ countries, e.g. US, CA, AU, and UK, etc. All destination can be found upon checkout. If you are not sure whether we could ship to your country, please send inquiry to our customer service team at myfacesocks.co.uk@gmail.com
NOTE: All prices on our site are GBP. Once you complete your transaction, it will charge your card in your respective currency.

If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.

    Contact Us

    Here Is What Our 10000+ Customers Have To Say

    Boyfriend loved these boxers .Because it really great that get faces on the boxer! High quality print and boxer material.

    Abby / Facebook

    These socks are adorable, and super thick and cozy! It have a good quality, The Shipping is super fast and I couldn't be happier! The packaging is nice too. I Love so much.

    Cavin / instagram

    They’re of amazing quality. The socks are comfy, and the picture quality is great. I bought these as a gift , I was so excited when I opened the package and saw them.

    Cavin / instagram

    They are absolutely adorable and my order came extremely fast. the shipping is so fast , Highly recommend not only the product but this shop. Excellent!

    Jack / Facebook

    I love these socks! They have a good quality , these socks are adorable and I’d recommend them for sure! I expected order the socks next !

    Domand / Facebook

    Socks came out great! Communication with seller was professional and very prompt. Also, socks were made quickly and fast shipping. Highly recommend. Thank you!

    Jenny / Facebook

    Got these socks and they turned out amazing! We couldn’t be happier and he loved this, such a cute, fun and creative gift! Thank y’all, they are perfect!

    Queen / instagram

    They are perfect ! Way better quality than I have seen before on printed pictures, nice quality boxer, will definitely order again.

    Daisy / Facebook

    These are awesome and they come earlier than expected yay ! I will be happy!

    June / Facebook

    Shipped quickly and was exactly as described. Made for a great gift!

    Nicky / Facebook

    I got this boxer . Arrived on time. I loved it. It's beautiful and unique. I placed another order for a friend. Thank you for your great service.

    Jarvie / instagram

    This gift was so good and this is a direct quote from him "Thanks so much it really works great! Highly recommend!

    Romi / Facebook

    This product is amazing. Definitely recommend. Quality is great. If you send a picture that is not high enough quality, they will ask you for a new one.

    Karen Holden / Facebook

    Got this for my friend as a christmas gift, and she loved them , The socks arrived pretty quickly and looked exactly as anticipated. Can't wait to see my friend wear these socks !

    Tombill / Facebook

    Absolutely perfect! Cannot wait to give the socks as Christmas gifts! The shop was extremely helpful, Would absolutely recommend them and will probably purchase more from here!!

    Mia Lancaster / instagram

    What an awesome boxer ! It is very comfortable. This was such a fun surprise for my girlfriend. Highly recommend this store!

    Sunrose / Facebook

    The socks fits perfect and material is super soft! Thank you for fast delivery shipped in 1 bussiness day and made in the usa.

    Arrimy / Facebook

    Got this socks ! Fast delivery and quality make me amazing. I will place another order for my friend. Thank you for your great service.

    Kim / instagram

    I want to give this shop 10 stars for everything. The delivery super fast, packaging is excellent and The quality of socks is also excellent.

    Quynh juyice / Facebook

    I highly recommend this shop to anyone. The prices are affordable and the quality is of a very high standard. I am very pleased with my purchase and cannot wait for the next sale! Thanks so much

    Ballo / instagram